It is the buyers responsibility to read the item descriptions and my shop policies before purchasing. If more information is needed, please contact me. Thank you!
To see more items from my shop TheCagedFlower, visit: www.thecagedflower.com
Chain: 925 sterling silver petite cable chain.
Clasp: 925 sterling silver floating heart clasp.
Take an accurate measurement, preferably with a seamstress tape around the base of the neck for a minimum length. Please add additional inches if a longer length/fit is desired. Overall length is approximate and includes clasps and closures.
Care and Cleaning: Sterling silver is an alloy containing metals that react with chemicals found in air and produce tarnish; high moisture levels, exposure to sunlight and contaminants such as salt water increase this reaction. Most tarnish is easily removed by a polishing cloth or soaking in an anti-tarnish solution (sterling silver safe jewelry cleaner).
This necklace will come gift wrapped and includes a silver polishing cloth. Ships to the US only via USPS Priority Mail service with item value insurance.
THIS ITEM IS NOT TUG/BONDAGE PROOF
IMPORTANT: The items in my shop are handmade to order. Please note that every item has a 'processing time' and a 'shipping time'.
Processing time: the time I will need to complete your order after it is placed. This varies depending on the item itself as well as the order volume that I am currently experiencing. Processing time typically falls within 1-5 business days.
Shipping time: the time your order will be 'in transit' with USPS. Shipping times vary depending on location and the shipping method selected at checkout. Shipping typically takes 2-3 business days, and is NOT guaranteed.
I work extremely hard to get my customer's orders out as quickly as possible. It is important to give yourself plenty of time if placing your order with a deadline in mind. I do NOT offer 'rush processing' or expedited shipping, please do not ask.
I accept payments through Paypal and Etsy Direct Checkout.
ALL SALES AND POLICIES ARE FINAL
Shipping from United States
SHIPS TO US and CANADA ONLY. ORDERS ARE SHIPPED OUT MONDAY-FRIDAY. Shipping transit and delivery times are in addition to my processing time and are not guaranteed. I have no control of the transit/delivery process once the item leaves my possession. *****Buyers assume ALL RISK AND RESPONSIBILITY for orders shipped that may be lost, damaged or stolen in transit. ***** Items that are marked as 'delivered' by USPS are considered just that...'delivered'.
Please make sure that the address given at checkout is accurate and up to date. This is the address your order will ship to. Buyers are responsible for providing a safe/secure location for the package to be delivered to. Buyers are responsible for any and all additional shipping charges that may be incurred if re-shipment is required. If an incorrect address is given at checkout, I am not responsible for refund/replacement of the order.
I do NOT provide local pick-up.
I do not offer express or overnight shipping.
USPS First Class shipping is included for US customers. A priority mail upgrade is available for a fee at checkout.
USPS First Class Mail: 3-5 day transit time, includes a tracking number and delivery confirmation.
USPS Priority Mail: 1-3 day transit time, includes a tracking number and delivery confirmation.
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the nature and customization of these items, ALL SALES ARE FINAL. PLEASE SHOP RESPONSIBLY...I do not give returns, refunds, or exchanges. If an item is defective or I have made a mistake, please contact me within 7 days of delivery confirmation to discuss a resolution.
Should a circumstance arise where you are not happy with your purchase, please bring it to my attention before leaving feedback.
While the vast majority of shipments arrive without incident, there are occasions when something goes awry. It is your responsibility to read and understand these policies. By placing an order with my shop, you acknowledge that you have read and understand these policies.
Import duties, taxes and other customs-related charges (VAT) are NOT included in the item price or shipping price. Items are declared as 'MERCHANDISE' and valued at retail price.
USPS First Class International Mail: 2-4 weeks transit time (can take longer). Tracking is NOT available for this option. I CANNOT LOCATE YOUR PACKAGE IF IT IS LOST.
Please note that items can be held in customs up to 45 days for no reason and with no notification
Frequently Asked Questions
How long will it take to make my order?
Please note the Processing Time listed for individual items. This is the time I need to complete your order before shipping- or 'queue time'. Because I alone, deal with an extremely high volume of orders, I DO NOT offer 'rush/expedited processing'. To see if I can accomodate your deadline, you MUST contact me PRIOR to ordering- NOT AFTER.
All shipping times are in addition to my processing times.
Can my jewelry be worn 24/7
Please see the individual item listings for more info.
Items listed as 24/7 WEAR, are made with materials that will experience minimal degradation (if any) over time with daily wear. There is always the possibility of structural damage if items are worn while sleeping or during physical/athletic activities, please wear responsibly.
Nickel plated items such as padlocks will degrade over time if worn 24/7, and will need to be replaced every so often. I am not responsible for this occurance, as it is just the nature of nickel plating.
THIS IS IMPORTANT!! Please take an accurate measurement, DO NOT GUESS. Sizing instructions are explained in the individual item listings. Please read the item listing completely. If you have questions, please ask.
If a sizing adjustment can be made, all additional shipping fees and materials costs will be the buyers responsibility.
Basic care instructions: Stainless steel and anodized aluminum require little care and can be cleaned with soap and water as needed. Sterling silver can be cleaned with a commercial (sterling silver safe) jewelry cleaner as needed.
Gift wrapping and packaging
Outer packaging is plain bubble mailers or USPS branded boxes (very discreet).
I keep packaging very simple. Items are sent in a gift box with with a stretch loop bow.
Can my collars be used for bondage/restraint?
NO. I make DAY collars and jewelry, NOT bondage/play gear. My items are intended to be worn as symbolic jewelry, never for play. I will not repair, refund or exchange items that have been damaged by 'play'.
Do you accept returns?
No, due to the custom nature of my products, all sales are final. If I make a mistake on your order, please contact me within 7 days of receipt. I will take care of any mistakes made on my part.
Questions about product or orders...
Any inquiries concerning my products or current orders should be sent though the Etsy messaging system. I will NOT call or text. I usually reply to messages within a few hours if not right away. Any messages that I receive after business hours or over the weekend will get a response the following business day.
Feb 17, 2017
I love this necklace, it make a perfect day time collar to remember my Alpha as he is far away. It is perfect for wearing out on the town and makes me very aware of it's presence as it is very heavy for it's size. It also isn't the easiest clasp to take off, though it still is easily done with some thinking, it is safe but also works similar to a locking clasp and makes me pleased as I personally wants locking things and though my Alpha likes the idea he wouldn't risk the dangerous implications for my safety. I also have severe metal allergies, even low quality sterling silver now affects me. I can only wear high quality sterling silver, 18k gold or higher, and platinum. I have not stopped wearing it except to take a shower, I have not shown any signs of a rash. Totally recommend this seller.
Dec 19, 2016
The necklace is beautiful and well crafted, and it shipped within a day of purchase!
Sep 7, 2016
Perfect. Lovely communication and beautiful product. Thank you!
Aug 14, 2016